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SHIPPING AND RETURNS

SHIPPING POLICY

All orders ship within  5-14 business days after processing

(not including holidays or weekends)

When you first place an order you'll receive a confirmation email and when your order is shipped you'll receive an email with tracking information. 

RETURN & EXCHANGE POLICY

WHAT IS YOUR CANCELLATION POLICY?

We do not accept cancellations.

I CHANGED MY MIND, CAN I GET A REFUND?

Due to these items being very limited, we do not take returns for refunds or credit. ALL SALES ARE FINAL. Please make sure that before you finalize your purchase, you have selected the correct size and color of your items.

WHAT IS YOUR RETURN POLICY?

We do not accept returns. ALL SALES ARE FINAL. Please make sure that before you finalize your purchase, you have selected the correct sizes and colors of your items.

Please do not ship your items to our location with the intention to return the item and receive a refund. Items sent to our location will not be returned to the sender under any circumstance unless paid for by the sender.

CAN I RETURN OR EXCHANGE A SALE ITEM?

We do not accept returns for sale items. ALL SALES ARE FINAL.

WHAT IS YOUR EXCHANGE POLICY?

We do not accept exchanges. ALL SALES ARE FINAL. Please make sure that before you finalize your purchase, you have selected the correct sizes and color of your items.

We will only consider exchanges for size, damages or defects, or if the wrong product(s) were shipped to you by mistake.

WHAT IF I NEVER RECEIVED MY ITEM?

We are not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon request, we will confirm delivery to the address provided, date of delivery, tracking information and shipping carrier information for you to investigate. If an item was lost or stolen, it is your responsibility to file a claim with the shipping carrier to receive compensation for lost or stolen packages that are the fault of the shipping carrier.

HOW DO I CONTACT CUSTOMER SERVICE?

Please contact us via our email at Info@rudethreads86.com Please make sure to include all relevant information like your order number, style name, size and color so we can better assist you.  

DO YOU SHIP INTERNATIONALLY?

Yes. International shipments may be subject to import taxes, duties and customs fees, which are levied once your package reaches the country of destination, and are the responsibility of the recipient.

DO YOU SHIP TO POST OFFICE BOXES?

Yes, we ship packages to PO Boxes

HOW DO I CARE FOR MY GARMENTS?

To keep your Rude Threads garments looking great wash after wash, please follow these instructions:

  • Turn garment inside out. Machine wash cold. Use gentle cycle.

  • Do not iron printed or embroidered areas.

  • Avoid drying your garments in a dryer, as this type of drying can be damaging. Instead, lay flat and drip-dry for preservation and a long life.

  • If you use a dryer, tumble dry on low heat setting.

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